Last updated: November 4, 2026
This Shipping Policy explains how orders placed on greenhealthhub.health are processed and delivered.
Where we ship
We currently ship to addresses within the United States (all 50 states). We do not ship internationally at this time.
Order processing time
Orders are processed and shipped from our fulfillment center in Santa Ana, California within 1–3 business days (Monday–Friday, excluding US federal holidays). Orders placed after 12:00 PM Pacific Time or on weekends are processed the next business day.
Shipping methods, costs and delivery times
| Method | Cost | Transit time (after shipping) |
|---|---|---|
| Standard Shipping | FREE | 5–8 business days |
| Express Shipping | $9.99 | 2–4 business days |
Total delivery time = processing time + transit time. Delivery times are estimates; carrier delays caused by weather or high volume may occasionally occur. Shipments to Alaska, Hawaii, US territories and APO/FPO addresses may take a few extra days.
Order tracking
Once your order ships, you will receive an email with a tracking number. If you have not received tracking information within 3 business days of placing your order, please contact us at support@greenhealthhub.health.
Incorrect address
Please make sure your shipping address is correct before placing your order. If you notice an error, contact us as soon as possible – we can update the address only if the order has not yet shipped.
Lost or damaged packages
If your tracking shows delivered but you cannot find your package, or if your order arrives damaged, please email us within 7 days of the delivery date with your order number and photos (for damaged items). We will work with the carrier and send a replacement or issue a refund.
Contact
Questions about shipping? Email support@greenhealthhub.health.